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年內，本局的恆常服務成績尚算滿意！ During the year, our regular service continued to operate fairly
「香港義工團」會員人數在中期有顯著的 well. The membership of the Hong Kong Community Volunteers
升幅。惟下半年不少義工轉介服務的項目 recorded a marked increase at mid-term. However, it dropped
因社會運動而取消，致使會員人數略為 somewhat because many projects requiring our volunteers were
cancelled because of the social unrest in the latter part of the
回落，但最終達標仍高於九成。在「專才
year. Nevertheless, we still achieved 90% of the performance
義工網」方面，我們成功獲香港賽馬會
targets. As regards the Volunteer Talent Bank project, we were
社區資助計劃的支持，讓我們的專才義工 able to secure the continued support of The Hong Kong Jockey
服務隊在未來三年得以持續發展，支援 Club Community Project Grant. This enabled our Volunteer
有需要的團體和人士。「西園長者中心」 Talent Teams to further develop their services in the next 3 years.
在疫情下未能開放，只提供有限度服務， Our Western Garden Neighbourhood Elderly Centre was closed
但對於有需要關懷的長者，我們作出特別 temporarily and could only provide limited service in order to
安排，送贈防疫用品外，更提供情緒 minimize the risk of virus transmission. However, for the elderly in
need of care, special arrangements were made to provide them
支援及健康指引，以紓解長者的不安和
with not only anti-virus supplies, but also emotional support
鬱悶。
and health advice to ease their anxieties and depression.
在疫情下，我們「香港義工學院」的培訓 The coronavirus also affected the services of our Hong Kong
服務也受到影響，透過創新科技的應用， Institute of Volunteers. However, with the application of
很多課程都轉往網上平台發展，反應超 innovative technology, many training courses were moved
乎預期，成效可喜！「香港義工約章 – online. The response to these training courses was gratifying and
much better than expected. The Hong Kong Volunteer Charter
實務參考指引」在年內出版，期望可
Practice Reference Guide was published in the year in the hope
進一步推動義務工作的優質發展。
that it will help further promote the development of quality
volunteer service.
本局聯同南華傳媒舉辦的「第八屆香港
傑出義工獎」，旨在表揚義工和義工 The 8 Hong Kong Volunteer Award we co-organized with
th
團體，以及企業在義務工作的出色表現。 South China Media was intended to give due recognition to
15個獲獎單位各具特色，成就卓越， the outstanding performance of volunteers, volunteer groups
為受助者和社區帶來重大的影響和幫助， and corporations. 15 awardees were selected, each with special
contributions. Their distinguished achievements not only
也為社會樹立義工典範，發揮楷模作用。
brought about significant impact to the beneficiaries and
the community, but also made themselves a role model
in volunteering.
2 2019-2020 服務年報 Annual Service Report
