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As for fundraising, a total of $1.4 million, representing 66% of the target, was raised during the year.
a new Cost Sharing Agreement was signed with the United Nations Volunteers (the “UNV”) for three
The Western Garden Neighbourhood Elderly Centre (the “WGE”) has met all the KPI targets,
for overseas assignment, subsidy for fieldwork and the programme operation expenses. Besides,
around HK$17 million was allocated by the Home Affairs Bureau (the “HAB”) which covers the costs
The under-achievement was mainly due to the cancellation of the Flag Day street selling activity to
50A events were
including the dementia-related services, as the service demand of the elderly was even higher
The 8th Hong Kong Volunteer Award was successfully carried out with its Presentation Ceremony
For the UNV-Hong Kong Universities Volunteer Internship Programme, a new 3-year funding of
the
under major the campaigns
formulated 2020, Together
was January
“50A”) in held Coronavirus

(the Celebrations Ceremony Kick-off including “Together. We Plant” Volunteering Greening Day, Volunteer Octopus Card, 50A Souvenir Book cum outstanding Volunteers’ Stories and the Golden Jubilee Gala Dinner will be implemented from June 2020 throughout the year with the required budget and partnership. The development of the volunteer engagement system - Volunteer Hongkong (the “V-HK”) was The Agen

AGENCY FOR VOLUNTEER SERVICE REPORT OF THE DIRECTORS (CONTINUED) Business review (Continued) Business Performance and Important Events (Continued) years effective from December 2019. during the challenging times. held in January 2020. be in line with the anti-virus measures enforced by the Government. Anniversary 50th the for the With Committee. on-track. Soft launch of this new system is expected in end of 2020. crisis,

plan The Organizing underprivileged

many events and activities that would have engaged a large number of volunteers were cancelled.
and peaked at 6,576 in August 2019. However, disrupted by the social unrest and the viral outbreak,
The year under review was an extraordinary one, full of unprecedented challenges. In response to
performance indicators (the “KPIs”). Despite the difficult situation, most services were performed
The number of Hong Kong Community Volunteers (the “HKCV”) individual members was growing
fairly well and the financial position of the Agency remains healthy, with a surplus of around HK$3
As a result, the KPIs on the number of members and service hours have slightly fallen short of the
The Volunteer Talent Bank (the “VTB”) was funded by HKJC Community Project Grant (the “CPG”)
the social unrest since June 2019 and the COVID-19 outbreak from January 2020, the Agency has
adopted new strategies and revised the work plans in order to achieve the targets of the key
Directors’ material interests in transactions, arrangements and contracts that are significant
No contracts concerning the management and administration of the whole or any substantial part of
No transactions, arrangements or contracts of significance in relation to the Agency’s operations to
which the Agency was a party and in which a director of the Agency had a material interest, whether
The Agency is a non-profit charitable organization incorporated in Hong Kong limited by guarantee.
community, the Agency is dedicated to playing a proactive and pivotal role in the promotion and
development of sustainable volunteerism in partnership with all sectors of the community to provide
It is mainly financed by the Government, The Community Chest of Hong Kong and The Hong Kong
vision to build a civil society and caring of number the on 149% and
directly or indirectly, subsisted at the end of the year or at any time during the year.
service to build a special volunteer talent force to provide quality service for the needy. The project recipients on targets volunteers. An amount of around HK$6 million was granted by CPG for the next round of a 3-year Regarding the training services of Hong Kong Institute of Volunteers (the “IoV”), notwithstanding the adverse situation, the application of onlin

AGENCY FOR VOLUNTEER SERVICE REPORT OF THE DIRECTORS (CONTINUED) to the Agency’s operations Management contracts the business of the Agency were entered into or existed during the year. Business Performance and Important Events Jockey Club Charities Trust (the “HKJC”). With the value added and quality volunteer service. targets by 5% and 7%, respectively. the of 93% achieve to plan from 2020 to 2023. Guide was debuted

Business review million. managed target.